Making sure your website is protected, optimized, backed up and expertly cared for.
Once your website is live, it’s not only important to protect it from malware and hacks that can take your site down and affect your Google rankings but it’s also important to keep the tools in the site updated to make sure the site is running quickly and efficiently.
Through the WP Care & Support Plans, I take on the stress of all these complexities so you can focus on and grow your business!
Hosting is the foundation of your website. Security, performance, optimization, and ease of use all depend on it. I offer premium hosting for all my clients so you don’t have to worry about a thing.
Just like your phone has software updates, your website needs to be updated too. Additionally, out-of-date plugins are the #1 leading cause of website hacks. I take care of weekly updates for you.
I have special tools that monitor your sites’ traffic and activity, protect against potential hacks or breaches, and keep an eye on “up time” to ensure your site is up and running fine.
Backing up your website consistently is critical for many reasons but most importantly, if the site should need to be restored, transferred, or downloaded, I offer external backups and restore points for all clients on our plans.
In order for websites to load fast, perform well, and ensure speed, the files, database, and media need to be optimized. I have special tools that keep your site optimized and running smoothly along with cleaning up any and all “web gunk.”
You shouldn’t have to I to determine what’s going on via your site. We take care of that for you with an in-depth (but not overwhelming) monthly report which also highlights what I'm doing month to month on your site.
You as a client get priority support. I’ll set up exclusive contact details for you to ping me with whenever you need have any questions and I do our best to get back with you within 48hrs on business days. P.S. It’s always sooner 😉
I'm in your corner every month and I know what’s happening on the “web side” of your business. This gives me the ability to offer strategy, new marketing ideas and conversion best practices to implement on your site which we can discuss quarterly or annually depending on your plan.
As one of my WP Care & Support clients, you get access to my suite of developer plugins and software (value of over $500/year). Plus discounted rates on future projects, VIP Days or site updates.
Hosting is the foundation of your website. Security, performance, optimization, and ease of use all depend on it. I offer premium hosting for all my clients so you don’t have to worry about a thing.
Backing up your website consistently is critical for many reasons but most importantly, if the site should need to be restored, transferred, or downloaded, I offer external backups and restore points for all clients on our plans.
You as a client get priority support. We’ll set up exclusive contact details for you to ping us with whenever you need an update, addition or when you have any questions and we do our best to get back with you within 24hrs on business days. P.S. It’s always sooner 😉
Just like your phone has software updates, your website needs to be updated too. Additionally, out-of-date plugins are the #1 leading cause of website hacks. I take care of weekly updates for you.
In order for websites to load fast, perform well, and ensure speed, the files, database, and media need to be optimized. I have special tools that keep your site optimized and running smoothly along with cleaning up any and all “web gunk.”
I'm in your corner every month and I know what’s happening on the “web side” of your business. This gives me the ability to offer strategy, new marketing ideas and conversion best practices to implement on your site which we can discuss quarterly or annually depending on your plan.
I have special tools that monitor your sites’ traffic and activity, protect against potential hacks or breaches, and keep an eye on “up time” to ensure your site is up and running fine.
You shouldn’t have to I to determine what’s going on via your site. We take care of that for you with an in-depth (but not overwhelming) monthly report which also highlights what I'm doing month to month on your site.
As one of my WP Care & Support clients, you get access to my suite of developer plugins and software (value of over $500/year). Plus discounted rates on future projects, VIP Days or site updates.
As a client on my premium or deluxe monthly plan, we offer complimentary time (between 1-4 hours depending on your plan) for ongoing website updates, additions, or changes!
Additionally, all care plan clients get my reduced hourly rate!
If your website isn’t maintained and protected, it’s not a question of “if” but “when” a hack will occur.
If your website isn’t optimized, it’ll perform and load slower as times goes on affecting conversions and sales.
If your website isn’t consistently backed up, you could completely lose your website’s content and progress when a breach happens.
If your website isn’t maintained and optimized, Google knows and ranks sites that are digitally “alive.”
If your website has any glaring issues such as a down SSL Certificate or notices of an unsecure connection, it affects traffic and brand legitimacy.
By not having your website cared for monthly, everything I cover in my plan is on you and will cost you in tools, time, and unneeded stress.
If your website isn’t maintained and protected, it’s not a question of “if” but “when” a hack will occur.
If your website isn’t maintained and optimized, Google knows and ranks sites that are digitally “alive.”
If your website isn’t optimized, it’ll perform and load slower as times goes on affecting conversions and sales.
If your website has any glaring issues such as a down SSL Certificate or notices of an unsecure connection, it affects traffic and brand legitimacy.
If your website isn’t consistently backed up, you could completely lose your website’s content and progress when a breach happens.
By not having your website cared for monthly, everything I cover in my plan is on you and will cost you in tools, time, and unneeded stress.
You don’t have to maintain your own website and go it alone.
I offer a perfect plan for your website so that you can rest easy and have me in your corner every month, taking care of these complex, confusing, and ever-evolving issues in the digital world that YOU shouldn’t have to focus on so choose your plan below!
Perfect if you’re a content creator who wants the ongoing support of design, tech, and maintenance.
Monthly
Half-day VIP booking
(4 Hours) Monthly availability for content updates. This can include landing page design, tech setup.*
Functionality and Plugin Audit quarterly**
Perfect if you not only want the basics handled, but you also want your blogs taken care of.
Monthly
Quarter-day VIP booking
(2 Hours) Monthly availability for content updates. This can include landing page design, tech setup.*
Functionality and Plugin Audit twice a year**
Perfect if you want to know your site is taken care of, continually updated and running smoothly.
Monthly
10% off VIP day bookings
Need to add content, design or pages? You’ll receive a discount on a VIP full or half-day.
Functionality and Plugin Audit once a year**
This is an ongoing auto-payment. Cancel at any time with 30 days’ notice.
*Does not rollover
**With active subscriptions only
Some answers to the most frequently asked questions about the website care plans.
Nope! My website care plan is monthly or annual with a no-risk, no questions asked guarantee. If for any reason you need to pull your website from the hosting or maintenance plan, you have complete freedom to do so. Your plan is simply billed out for the month or year that’s paid for 🙂
If I’m building your website, there is no set up fee as long as it’s within a 90 day period!
If, after 90 days, you’d like to join the hosting/maintenance plan at any level, there is a $99 set up fee because I’ll need to update all tools, clean up the database if it hasn’t been cleared, install my tools and backup the site among other tasks.
If we’re onboarding a website I did not design, there is a $250 setup fee as I need to do a lot of work up front to update the site, learn the tools and get it ready to be properly maintained.
I will offer to maintain the website if you have hosting elsewhere as long as the hosting company or custom server meets the requirements for properly maintaining and optimizing the site. Contact me to request a consultation and pricing for this.
My maintenance plan is not mandatory for clients but is highly recommended because of the importance of security, optimization, updates, backups, support, etc.
That said, if you choose to forego the care plan, you’re welcome to. You will, in that case, assume complete responsibility for the website updates, security, backups and other services laid out in this plan by reviewing our LIABILITY CLAUSE that releases us from any involvement if and when the website is breached, hacked or performs slowly because the lack of proper optimization.
Absolutely! If you decide to come back after having initially passed on the plan due to the work that’s involved in order to properly maintain the site, I’ll welcome you to the plan with open arms and make sure your site is protected and cared for. See the setup fees question above for additional information about onboarding a site after 90 days.
I’ll always try to get your updates done within 1 hour to save you some extra cost but if you have a decent amount of updates that will require more hours, I’ll give you an estimate of time and do that at my hourly rate which is reduced for you as a special, monthly care client!
In the extremely unlikely event that a website is breached or hacked in any way while on our plan, I take full responsibility and will rectify the situation immediately. You will not need to do a thing.
I will take on websites we didn’t build as long as they use the tools I’m familiar and comfortable (or can learn quickly) with. Additionally, the site’s hosting must be one that meets my requirements.
Absolutely! If you choose to have me host and maintain additional sites under your account, you’ll get a 30% discount (monthly or annual) for every site you add which will be active for as long as I host and maintain the sites.
Negative on this one, ghost rider. The retainer of hourly updates is covered for that month but does not rollover or add up for later use.
Your monthly time (for premium or deluxe plans) covers any updates, additions or add-ons to your website. For example, changing hours, company information, staff or team members, adding new photos, updating services pages, etc.
While I do my best to get updates done within your allotted time, if more time is required, I can do so with my hourly retainer which for you is discounted!
Note: The allotted monthly time is for work or updates on the existing website and cannot be used for other projects or a step by step website revamp. I’m happy to do those things either via my discounted hourly rate or via a discounted and separate fixed project!
My plan comes with a no-risk, no-questions-asked guarantee. In the unlikely event that you want to pull your site from the plan, you only pay for the month or year you’ve paid for and you’ll be provided with all site files and logins.
Contact me for any questions you have or to inquire about setting up a custom plan for an advanced site or multiple websites.
